The aim of this chapter is to research and present strengths and limitations of social media analytics tools used in the financial sector. Emphasis is on the business point of view that sees the social media analytics as a collection of tools that transform semi-structured and unstructured social data into noteworthy business insight. There are two main aspects of social media analytics: the technology aspect which covers identifying, extracting, and analyzing social media data using sophisticated tools and techniques; and the business aspect which interprets the data findings and aligns them with business goals. Namely, it is simply not enough to have a social media analytics tool; the tool should be strategically aligned to support existing business goals. The chapter offers a framework for easier adoption and implementation of these tools in the financial sector.

The paper presents the results of research related to students’ perception of enhancing their critical thinking during studies at higher education institutions (HEIs). The authors developed a questionnaire and conducted the research at the public universities in Bosnia and Herzegovina (BH) in order to investigate students’ perception of enhancing their critical thinking during studies at the university. Namely, in a 21st century, the employability of fresh graduates highly depends on their soft skills, especially their ability to think critically in solving the problems. The aim of the presented research is to find if BH students are aware of the necessity to enhance their critical thinking abilities during their studies in order to be better prepared for their future jobs.

This chapter explores the importance of using ICT in education, focusing on the strong potential of ICT's ability to ease the process of inclusion. Namely, ICT could be a particularly valuable tool for people with disabilities; these tools can improve these individuals' quality of life, reduce social exclusion, and increase social participation. Inclusive education involves focusing on the individual needs of learners, helping them to overcome any barriers that may prevent them from reaching their potential. Through the extensive use of ICT in education, it becomes possible to meet the specific needs of different groups of students, including students with special needs. This chapter presents brief analyses of different supportive technologies, such as hardware and software solutions, Web 2.0 technologies, virtual learning environments (VLEs), virtual worlds, and other similar technologies. The chapter will also stress some open issues, including limitations in interactions, communication, and learning.

In Bosnia and Herzegovina the official use of language in a written statement implies the publication of one document in three languages, so that all legal documents have three language versions. In this paper we analyzed the use of adjectives in these texts and singled out generative qualities of the adjectives used to compose the three version of the same text. Furthermore, normative status in each standard is presented separately, which allowed us to normatively assess their use. After the research it was confirmed that the distinction made between the language versions of the texts are based on the suffix formation of certain descriptive and related adjectives from nouns and the selection of different suffixes, and that some differences do not have the necessary normative or stylistic justification.

Vertical temperature profiles represent a very important factor for various analytical and numerical studies, such as weather forecasts, air pollution models and CFD simulations. These temperature profiles are especially important during the winter periods, when temperature inversions occur. The cities in the natural valleys, such as the city of Sarajevo, B&H, are strongly affected by this phenomenon. In this paper, a method for quantitative characterization of vertical temperature profiles, which is based on the in-house developed data acquisition system and the unmanned aerial vehicle, is presented. Comprehensive calibration and verification procedure was performed and explained in details. Field measurements were focused on the winter period and extreme temperature inversion scenarios. The correlation with the air pollution in the city, for the same period, was discussed as well.