The aim of this chapter is to research and present strengths and limitations of social media analytics tools used in the financial sector. Emphasis is on the business point of view that sees the social media analytics as a collection of tools that transform semi-structured and unstructured social data into noteworthy business insight. There are two main aspects of social media analytics: the technology aspect which covers identifying, extracting, and analyzing social media data using sophisticated tools and techniques; and the business aspect which interprets the data findings and aligns them with business goals. Namely, it is simply not enough to have a social media analytics tool; the tool should be strategically aligned to support existing business goals. The chapter offers a framework for easier adoption and implementation of these tools in the financial sector.

This chapter explores the importance of using ICT in education, focusing on the strong potential of ICT's ability to ease the process of inclusion. Namely, ICT could be a particularly valuable tool for people with disabilities; these tools can improve these individuals' quality of life, reduce social exclusion, and increase social participation. Inclusive education involves focusing on the individual needs of learners, helping them to overcome any barriers that may prevent them from reaching their potential. Through the extensive use of ICT in education, it becomes possible to meet the specific needs of different groups of students, including students with special needs. This chapter presents brief analyses of different supportive technologies, such as hardware and software solutions, Web 2.0 technologies, virtual learning environments (VLEs), virtual worlds, and other similar technologies. The chapter will also stress some open issues, including limitations in interactions, communication, and learning.

Even though not all satire needs to be funny, it is the humorous element that makes it amusing. This paper attempts at explaining the humorous element along with the inner working of satire from a Cognitive Linguistic viewpoint. This paper proposes an integrated Cognitive-Linguistic approach to verbal and visual satire, and the humor ensuing therefrom. By employing Blending Theory and General Theory of Verbal Humor (GTVH), the aim is to structure a comprehensive ready-made model for future satire analysis. The present study analyses satire in the fake news TV format of Comedy Central’s The Daily Show, a highly potent resource of both verbal and visual type of satire and humor. The results of the study elicit three main features of the satirical discourse of the show – ridicule, visual input, and cultural reference. Besides having significance for satire research, the results of the paper also raise questions on the general understanding of language.